In all likelihood, our emergence from the pandemic will take longer than its sudden, unexpected arrival, but it’s very possible that the change in the business climate will be no less dramatic. All businesses, whether they have fared well or ill over the past...
New normal adds stress at home and office. Less than a year into the coronavirus pandemic, a new normal—what some call the “next normal”—prevails. Millions of U.S. workers find themselves staying at home, connecting with colleagues largely through Zoom and other video...
Systemic racism and COVID present dual challenges for business . Businesses—the successful ones, anyway—historically have been known for their ability to adapt to the changes that can come at them from any direction. Rarely, however, have businesses had to face...
Embracing transparency will pay dividends. Let’s say that you were the head of marketing for a well-known branded company when COVID hit. Or the chief communications officer during the social upheaval surrounding the ongoing Black Lives Matter movement. You might just...
Mike Tyson: “Everybody’s got a plan until they get hit.” Well, the events of the past few months have swung at us pretty hard. Some of us got knocked flat, some are standing but reeling from the blow and some managed to slip the punch altogether and pivot out of...
Good followership fosters good leadership Maybe the first game we ever played as kids was “Follow the Leader”—and we’ve been doing it ever since. But what we overlook is that without followers, who do leaders lead? Indeed, if you flip the coin of leadership, what...
